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  • Line Messenge

    Hi All,

    Does anyone have Line Messenger UK support email address? Because my wife cannot log into Line. We think it's because she has changed to a new handset, plus she cannot remember her password. So far Line Messenger are not replying to our emails.
    and her number been blocked

  • #2
    I’m afraid unless she has registered an account name and password this is very difficult to do, probably impossible.

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    • #3
      Originally posted by te2008 View Post
      Hi All,

      Does anyone have Line Messenger UK support email address? Because my wife cannot log into Line. We think it's because she has changed to a new handset, plus she cannot remember her password. So far Line Messenger are not replying to our emails.
      and her number been blocked
      If she logs in with her phone number and can't then remember her pw, she will be prompted to get a newone.

      I hate line, but its almost essential here.
      'Tis me

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      • #4
        Originally posted by te2008 View Post
        Hi All,

        Does anyone have Line Messenger UK support email address? Because my wife cannot log into Line. We think it's because she has changed to a new handset, plus she cannot remember her password. So far Line Messenger are not replying to our emails.
        and her number been blocked
        Has your Mrs put the old SIM card into her new phone ? Has she tried logging in via the QR code ? Check the link below.
        https://help.line.me/line/win/?contentId=10002665

        bangkok mags

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        • #5
          Originally posted by caller View Post

          If she logs in with her phone number and can't then remember her pw, she will be prompted to get a newone.

          I hate line, but its almost essential here.
          LINE must be the top go to App for Thais, I agree need to have it here.
          bangkok mags

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          • #6
            Originally posted by sisaket View Post

            Has your Mrs put the old SIM card into her new phone ? Has she tried logging in via the QR code ? Check the link below.
            https://help.line.me/line/win/?contentId=10002665
            It works in her old mobile phone. With the new phone it got more memory. That's why she had changed

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            • #7
              Or maybe it's better if she gets a new telephone number

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              • #8
                Originally posted by te2008 View Post

                It works in her old mobile phone. With the new phone it got more memory. That's why she had changed
                I have just changed my phone, same sim card, same number, and when the Line app was loaded the app opened straight away, there was no need to re-sign in or anything as it recognised it was the same number/SIM.

                Sorry I know that doesn't help your wife but that is how mine worked and surprised hers did not do the same.
                When will I see you again
                When Thai Air give me my money back

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